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IssueNet Issue Management Software: Expands Line of Microsoft Integrations with Addition of Exchange Server
Research Triangle Park, NC (PRWEB) February 8, 2008 - Elsinore Technologies, http://www.elsitech.com , developer of the IssueNet® enterprise software solution for issue management, today announced expanded integration to the Microsoft® productivity environment with the addition of Exchange Server®. The latest IssueNet release is headlined by integration to Exchange Server, which allows issues and tickets to be created or updated via email messages. The message syntax is simple enough to be implemented in a simple link or command typed into the email subject, which allows Blackberry® and other mobile device users to submit, close, and approve issues on the go.
"We have always believed that interaction with the system should occur with a minimum amount of friction and context-shifting," said John Lockhart, IssueNet Product Manager. "With email submission and update, technicians in a datacenter can execute and record change requests without missing a step. Managers can issue approvals while traveling or during meetings." IssueNet 4.7 is the latest in a series of releases aimed at bringing issue management into existing programs and streamlining the user experience. There are now six distinct methods for interacting with the issue management system.
- Standard .NET Rich Client
- Microsoft Outlook® Integration
- Microsoft Visual Studio® Integration
- Microsoft Project® Integration
- Email Submission (Exchange Server)
- Web-Based Client
IssueNet can be freely evaluated in a live demo environment at http://www.elsitech.com/Evaluation/Online-Demos.aspx
About IssueNet
IssueNet is an enterprise-grade .NET software platform that includes solutions for a variety of issue management needs: Defect Tracking with IssueNet Intercept?, Help Desk with IssueNet Assist?, IT Change Management with IssueNet Oversight?, and Custom Solutions with IssueNet Asterisk?.
About Elsinore Technologies
For 12 years, Elsinore Technologies, Inc. has been a leading provider of issue management and defect tracking software. Powerful workflow abilities, tight integrations, and extensive customizability have made IssueNet the solution of choice for over 3000 companies worldwide. Learn more at http://www.elsitech.com .
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Shopping Cart Uses Top Google Keywords to Maximize Revenue
Ecommerce shopping cart hosting uses search engine marketing software to sell products online. Use top paying Google keywords and PPC campaigns to maximize revenue and boost your income stream. Get a merchant account for credit card processing and make money on the internet with merchandise sales.
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